Visit Ben & Jerry’s humble beginnings in Waterbury. The factory tour boasts top-notch hosts to guide guests through the ice cream making process from cow to cone. Starting with a brief MOO-vie on the history of Ben & Jerry’s, and ending with a sample flavor of the day, the tour takes visitors through all the fun and function of the factory.
Continue to enjoy the best of Ben & Jerry’s after the tour in the retail shop or with something tasty from the Scoop Shop. Outdoor experiences include the Flavor Graveyard, playground, restrooms, and fantastic views.
Tickets are required for the Factory Experience. Pre-purchasing tickets online is highly encouraged due to limited capacity. Admission includes a 30-minute guided tour with views of the manufacturing floor, chunk and ice cream sample, photo ops, and retail items. Because this is a food manufacturing facility, glass and pets (except for service animals) are not allowed inside. Large bags are not permitted inside. Manufacturing schedules may change without warning, and live production is not guaranteed.